Shipping Policy for Utility Shelves
We are committed to delivering your utility shelf products safely and on time. Please review the shipping details below:
1. Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive an order confirmation once your order is successfully placed.
2. Shipping Time
- Standard delivery typically takes 3–7 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or remote locations.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping may be offered on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, a tracking ID and courier details will be shared via email or message.
- You can track your shipment status using the provided tracking information.
5. Delivery Issues
- If your order is delayed, lost, or not delivered within the expected timeframe, please contact customer support.
- In case of incorrect shipping details provided by the customer, delays or additional charges may apply.
6. Damaged Package on Delivery
- If the package appears damaged or tampered with at the time of delivery, do not accept it.
- Immediately report the issue to customer support with photos for quick resolution.
7. Address & Contact Information
- Please ensure that the shipping address and contact number are accurate and complete.
- We are not responsible for delivery failures due to incorrect or incomplete details.
8. Partial Deliveries
- In some cases, orders may be shipped in multiple packages depending on product availability or size.
9. Contact Support
For any shipping-related queries or assistance, contact:
We strive to provide a smooth and reliable delivery experience for all our customers.