Terms and Conditions
Effective Date: October 24, 2026
Welcome to Shah Handicrafts. These Terms and Conditions govern your use of https://shahhandicrafts.in/ and any purchases made through our website.
By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
1. About Shah Handicrafts
Shah Handicrafts operates an online store offering home decor, shelves, storage solutions, garden products, and other household and utility items.
Our website allows customers to browse available products, review product details, and place orders online.
In these Terms and Conditions, “we,” “us,” and “our” refer to Shah Handicrafts, while “you” and “your” refer to visitors and customers using our website.
2. Use of Our Website
You agree to use our website only for lawful purposes and to provide accurate information when placing an order or contacting us.
You must not use the website for fraudulent activities, attempt unauthorized access, or interfere with its normal operation.
We reserve the right to take appropriate action against misuse of our website, subject to applicable law.
3. Product Information and Availability
We make reasonable efforts to provide accurate product descriptions, photographs, prices, dimensions, materials, and specifications.
Product colors and appearance may vary slightly depending on your device or screen settings. Customers should review the individual product listing for the most accurate information before purchasing.
Product availability and specifications may change from time to time.
If a product becomes unavailable after an order has been placed, we will inform the affected customer and explain the available options, including any applicable refund.
4. Pricing, Discounts, and Payment
All product prices are displayed on the relevant product pages and during checkout.
Applicable shipping charges, taxes, and other mandatory charges, where relevant, will be disclosed before the customer completes the purchase.
Promotional offers and discounts are subject to their stated conditions and availability. We aim to ensure that advertised prices and savings accurately represent the applicable offer.
We accept the payment methods displayed at checkout. Payments may be subject to authorization and verification by the relevant payment provider.
Customers should review the final order total before completing payment.
If a genuine pricing or listing error is identified, we will take reasonable steps to notify the affected customer and resolve the issue appropriately.
5. Order Placement and Confirmation
Customers must provide accurate information when placing an order, including their name, contact details, and delivery address.
After an order is submitted, an order confirmation may be sent to the contact details provided during checkout.
An order confirmation acknowledges receipt of the order but does not necessarily confirm dispatch.
We may contact customers if additional information is needed to process an order. Orders may be declined or cancelled for legitimate reasons, such as product unavailability, suspected fraud, or material listing errors.
If payment has already been collected for an order that cannot be fulfilled, any applicable refund will be processed in accordance with our policies and applicable law.
6. Shipping and Delivery
Orders are processed and shipped according to the shipping information published on our website.
Applicable delivery charges, service areas, delivery methods, and estimated delivery times will be communicated through our Shipping Policy or during checkout.
Delivery estimates may vary due to courier operations, weather conditions, public holidays, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and reachable contact details.
For additional information, please refer to our Shipping Policy.
7. Order Cancellation
Order cancellation requests are subject to our Cancellation Policy and the current status of the order.
Customers wishing to cancel an order should contact our customer support team as soon as possible and provide their order details.
Cancellation eligibility may depend on whether the order has been processed, packed, or dispatched, as specified in our applicable policy.
Any refund resulting from an approved cancellation will be processed according to our published policies and applicable law.
8. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Refund and Return Policy.
Please review that policy before purchasing to understand eligibility requirements, return deadlines, product condition requirements, and refund procedures.
If a product arrives damaged, defective, incorrect, or otherwise qualifies for a return under our policy, please contact customer support with your order details so we can review the issue.
Approved refunds will be processed according to the applicable policy and payment provider procedures.
Nothing in these Terms and Conditions limits consumer rights that cannot legally be excluded under applicable law.
9. Customer Responsibilities
Customers agree to:
- Provide accurate information when placing orders.
- Review product descriptions, specifications, and total charges before purchasing.
- Read the applicable shipping, cancellation, and return policies.
- Use the website lawfully and responsibly.
- Contact customer support promptly if an order-related issue arises.
10. Intellectual Property
Website content, including text, logos, graphics, photographs, and design elements, may be protected by intellectual property laws.
You may not reproduce, distribute, or commercially use protected content without appropriate authorization, except where permitted by law.
Third-party trademarks and materials remain the property of their respective owners.
11. Website Availability
We aim to maintain a functional and accessible website. However, uninterrupted availability cannot be guaranteed.
Website maintenance, technical issues, security updates, and other operational requirements may occasionally affect access.
We may update product listings, website features, and other information when necessary, subject to applicable law and existing customer rights.
12. Privacy and Personal Information
We handle personal information in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy to understand how your information is collected, used, and handled when you browse our website or place an order.
13. Limitation of Liability
To the extent permitted by applicable law, Shah Handicrafts will not be liable for indirect or consequential losses that are not reasonably foreseeable and arise from the use of our website.
Nothing in these Terms and Conditions excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by law.
14. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our business, website, services, or applicable legal requirements.
The latest version will be published on this page with its effective date. Changes will apply as permitted by applicable law.
Customers are encouraged to review this page periodically.
15. Governing Law
These Terms and Conditions are subject to the applicable laws of India.
Any disputes will be handled by the competent courts or forums having jurisdiction under applicable law. Nothing in this section limits mandatory consumer rights or remedies.
16. Contact Information
For questions about these Terms and Conditions, products, or orders, please contact us using the details below.
Business Name: Shah Handicrafts
Website: https://shahhandicrafts.in/
Email: Shahvezansari600@gmail.com
Phone: +91 8958102018
WhatsApp: +91 8958102018
Customer Support Hours: 24/7, as stated on our website.
Business Address: 8/1603, Raiwala Nisar Road, Saharanpur, Uttar Pradesh – 247001, India.
Please verify that all contact information and business details are accurate and current before publishing.
Thank you for shopping with Shah Handicrafts.